Privacy policy
Privacy statement
The website www.mentallyhealthyschools.org.uk (the “website”) is operated by Anna Freud (AF), a company limited by guarantee registered in England and Wales (registered company no: 03819888) and a registered charity (registered charity no: 1077106) (“we”, “us” or “our”). Its registered office address is: 4-8 Rodney Street, London N1 9JH.
AF is the Data Controller for the website. This privacy policy (together with our website terms and conditions) sets out the basis on which any personal data we collect from or about you, or that you provide to us, will be processed by us. This policy includes our cookies policy for the website.
If you have any questions about the content of this policy you can contact us at:
The Anna Freud Centre, 4-8 Rodney Street, London N1 9JH
Email: mhs@annafreud.org
Tel.: +44 20 7794 2313
1. Your personal information
Preserving your privacy is important to us and we are committed to letting you know how we use your personal information. AF will only collect, process and store your personal information in accordance with data protection laws.
2. Your rights regarding your personal data
AF adheres to UK data protection legislation (including the Data Protection Act 2018 and the UK GDPR), which provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
You can read more about your data rights on the Information Commissioner’s website.
This statement outlines our policies for ensuring these rights are met and maintained. If you have any concerns or questions relating to your rights regarding personal data, please contact us on mhs@annafreud.org
3. Information collected through registration
Users can register with the website via an online form. We will retain your details securely in order to notify you of updates and news regarding www.mentallyhealthyschools.org.uk, until such time as you unsubscribe from our mailing list, after which point your record will be updated and your data will be removed within four weeks. We do not sell, rent, loan, trade or lease email addresses to any third party. Your data will be used to communicate with you about the www.mentallyhealthyschools.org.uk website and how you can support it.
When registering, users will have the option to subscribe to a half-termly newsletter and email updates about Mentally Healthy Schools. This subscription can be managed through the My Account area, with the option to unsubscribe at any time. We use MailChimp to create and send these mailings. View the MailChimp privacy policy.
If, in the future, the management of www.mentallyhealthyschools.org.uk is transferred to another organisation, you will be informed of this with the option to unsubscribe. Your data will only be transferred to be used for the purposes of communications about the website.
You are not required to provide your personal data to use this website, but if you want to be kept informed about activity please provide your email address.
4. How we will use your information
We are collecting your personal data to enable us to communicate with you about the www.mentallyhealthyschools.org.uk website and so we can evaluate how the website is being used.
Our legal basis, under the data protection legislation for this data collection and processing is
6(1)(a) – Consent of the data subject
6(1)(f ) – Necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject.
It is in the legitimate interest of AF to collect and process data about you and your usage of the website to carry out evaluation, ensure that the information and resources provided are useful, and to identify areas for improvement as we do not believe that this processing with have any adverse effect on your rights as a data subject
Data used for evaluation purposes may be shared with other partner organisations in the Heads Together campaign, but will be anonymised to ensure no individual users can be identified and will be limited to high level statistics (e.g. number of users in a given location/at a particular time).
If you have concerns about the processing of your data or wish to restrict processing, please contact AF. Your data will not be subject to automated decision making or profiling.
5. Requests for mental health related support and information
We are unable to provide individual mental health and wellbeing support or referrals via this website. Please do not send us your personal details and/or sensitive data about yourself or your mental health. If you require immediate or urgent support, please view the options on our Contact us page.
6. Keeping your information secure
To prevent unauthorised access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, AF will take all reasonable and appropriate procedures to safeguard the information we collect and process. In particular, when transferring confidential or sensitive information we will protect it appropriately. All data is held on secure servers located in north and west Europe and the UK.
7. Data retention
AF will retain your data only as required or permitted under data protection law and while we have a legitimate purpose for doing so. Details of how long we retain your data can be found within our retention policy. Data will be kept in a form which permits identification of you for no longer than is necessary for the purposes for which your personal data are processed.
8. Contacting Anna Freud
If you contact us (by any method) about the website or to ask questions regarding AF, we may keep a record of that correspondence and use your contact details to reply to you. Communications relating to the website may be sent to you from us by email. Please note, email is not a fully secure means of communication. Whilst we try to keep our systems and communications protected against viruses and other harmful effects we cannot guarantee this.
9. User-generated content
You must be the owner of all rights, including copyright, for all content that you submit to the site. Any content that you submit to the website that infringes copyright will be removed if reported by the rights holder
If you are the copyright holder and want to report use of your copyrighted material, please contact us on mhs@annafreud.org.
Any content submitted may be used by AF for promotional purposes related to this website.
What are cookies?
A “cookie” is a small text file that is placed on a website user’s device/computer hard drive by a website. There are several types of cookie.
The cookies we use
The cookies we use on the website can be found on our cookie banner.
11. Linked sites
We make no representations about any other websites. When you access any other website through a link on this website you understand that it is independent from us and that we have no control over that website or the way your personal information is collected through those websites. Those websites may have their own privacy policies and we encourage you to look at those policies or contact the website operators directly to understand how your personal information is used.
12. Subject access requests
You have the right to request a copy of the information that we hold about you, this is called a Subject Access Request. If you would like a copy of some or all of your personal information, please email us on mhs@annafreud.org or DPO@annafreud.org or or call or write to us using the details at the start of this notice. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
13. Rectifying or erasing data
You are entitled to have personal data rectified if it is inaccurate or incomplete, or to request the deletion or removal of personal data where there is no compelling reason for its continued processing. Please see the Information Commissioner’s Office guide to right of erasure for more information. If you wish to have your data rectified or erased, please contact AF.
14. Contacting us & how to make a complaint
If you have comments or questions about our privacy policy, any concerns or a complaint regarding our collection and use of your data or a possible breach of your privacy, please send them to mhs@annafreud.org referencing the Mentally Healthy Schools website. Alternatively, you can write to us at the address at the top of this page. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
You can also make an external complaint about our data processing activity via the Information Commissioner’s office.
15. Updating this privacy policy
We keep our privacy policy under regular review. This policy was last updated on 04/03/2025.