Home-school communication messaging

About this resource

This practical guide supports schools and colleges to establish clear communication expectations with parents and carers. It includes a template message for staff to adapt, alongside guidance on contact methods, response times and respectful behaviour.

By setting shared boundaries, settings can help protect staff wellbeing while maintaining positive relationships with families.

Using this resouece

This resource is designed for: 

• education staff across all settings
• senior leaders and leadership teams
• mental health leads.

Learning outcomes

This resource addresses the following learning outcomes:

• Develop strategies to engage parents, families, carers, virtual school heads and the local community in promoting a culture of wellbeing within and outside school hours.